Get Started: The Basics for Working Remotely

Digital resilience is being prepared to move operations online quickly, if necessary. With proper planning, members of the university community can get up and running with the appropriate technology, access, and training necessary to seamlessly shift online with minimal interruptions to their work.

Below is information on the technology necessary for getting ready to work and learn online at Northeastern.

1. Assess Work Space

Identify whether you have the necessary hardware and Wi-Fi connection to work effectively from your remote work space. This often includes a desktop or laptop computer, any related accessories, a webcam and microphone to participate in classes and meetings, and a reliable internet connection. A number of hardware options are available to borrow from the IT Service Desk for those who feel they have a need.

2. Go Mobile with 2FA

Ensure safe and secure access to the university’s most frequently used sites and services by registering your mobile device in Duo.

3. Get Secure Access to University Resources

Install and use the university’s GlobalProtect VPN client to connect to Northeastern online resources and enterprise systems no matter where you are.  

4. Store Files in the Cloud

Download Microsoft OneDrive to your laptop, phone, and other devices and store your individual files there for convenient access.

5. Download Software

Install necessary software on your home computer and ensure that all software and web browsers are up to date with the latest versions.

6. Don’t Miss a Call

Forward your desk phone to another number, such as a mobile phone or other telephone that you’ll have access to when working off-campus.

7. Sign in to Microsoft Teams

Access the Microsoft Teams web app or install the local client using your Northeastern Office 365 username and password and start using Northeastern’s unified communications solution.

Additional Resources