Student Learning Resources

Below are common questions students may have when their course is in Blackboard, including resources for how to learn online.

Before getting started with Blackboard, be sure to check whether you have a supported browser, an internal or external microphone, and optional camera.

For similar resources in Canvas, visit the Student Learning Resources Page.

How do I access my class online?

Blackboard is the learning management platform that faculty use to teach online. Students can access Blackboard at Blackboard also has a mobile app that can be used to access a class, though functionality may be limited.

Where can I find my class in Blackboard?

Navigate to the courses tab in Blackboard to find the classes in which you’re enrolled.

How do I communicate with my instructor and my classmates?

Using Blackboard, send emails to your instructor or to your classmates without needing to switch to an email provider (such as Gmail or Outlook).

How do I find lecture materials?

Instructors organize course materials in different ways, so you should ask your instructor where this information can be found. Some instructors may use Panopto to record and share lectures, which can be found in the course or on the Panopto mobile app.

How do I post in discussion boards and reply to classmates?

Meet with peers, pose questions, or demonstrate your understanding of course material in your Blackboard course discussion board. Consider drafting posts and other long-form online content in Microsoft Word or other word processing application.

How can I find assignments and when they’re due?

Instructors can add assignments to different areas of your course. You might access assignments from a link on the course menu called “Assignments”. Or, your instructor might incorporate assignments into each week’s content. Assignments can then be submitted through Blackboard.

How do I take a quiz?

Instructors may assign a quiz or a test for students to take in Blackboard.

Where do I get help for Blackboard?

The Support and Services tab in Blackboard provides different support options and resources. The IT Service Desk is also available 24 hours a day, 7 days a week and can help answer your Blackboard questions.

My class is using Collaborate Ultra. How do I use it?

Blackboard Collaborate Ultra is a conferencing platform that allows you to meet with your instructors and classmates—even from other countries.

Where do I access tools in Blackboard?

Navigate to tools in the Blackboard course menu to send email and more!

Where do I access my grades and any feedback from faculty?

Find grades and other feedback from your instructor in Blackboard.

What library resources are available online?

The Northeastern Library and its staff are dedicated to providing research assistance to students, faculty, and staff remotely. Below is a list of library resources and services available online. Ask a librarian for additional questions and assistance with Library services.


Research Materials and Resources

I’m struggling with adjusting. Where can I go for additional support?

We Care is an extended network of support services available to Northeastern students who are experiencing unexpected challenges in their personal or academic life.

Additional Resources

Virtual Computer Labs

Use computer labs and software even when you’re off campus. Get started accessing the Windows virtual desktop from wherever you are.

Ask MyHusky

Navigate university resources with Huskychat or the MyHusky skill on the Amazon Alexa platform.

Support and Training

Learn about university resources and training for staying connected, even when afar.

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