Beginning Monday, March 16, 2020, walk-up technology support at Snell Library on the Boston campus is temporarily suspended. The IT Service Desk continues to provide technology support to Northeastern faculty, students, and support 24 hours a day, 7 days a week via phone, email, and chat.

For IT questions and assistance, contact the Service Desk at 617.373.HELP [4357] or help@northeastern.edu. Online chat is available, Monday-Friday, 9 a.m. – 5 p.m. ET. Training and support for digital teaching and working remotely are available online.